FAQ
LIFEMOST is a single membership that provides you with an access to various fitness studios, beauty salons, wellness centres and leisure activities in Dubai.
You can pay for classes and services in our app spending funds from your deposit. For your convenience, we have made a monthly subscription function. This is an automatic deposit replenishment for the selected amount. The amount of subcription depends on the number of activities you want to attend: 199 AED, 499 AED, 899 AED and 1499 AED.
Deposit is the amount of money that you can spend in the LIFEMOST app to book classes and services. The deposit can be replenished with certain fixed sums of 499, 899, 1499 and 5 000 AED. Deposits of 499, 899 and 1499 AED are valid for 1 month, deposit of 5 000AED is valid for 3 months.
The more deposit you place on your account, the more bonus funds you get in AED and the more favorite activities you will attend.
You can book classes and services as long as your deposit is valid. Deposits of 199, 499, 899 and 1499 AED can be used withing one month. Deposits of 5 000 and 10 000 AED can be used within three months. If you're running low on the sum of your deposit, you can always replenish it. You're also able to deposit funds in the upcoming month.
The LIFEMOST gift certificates are valid for a year from the date of purchase, the membership is activated after you enter the promo code.
The LIFEMOST gift certificates are valid for a year from the date of purchase, the membership is activated after you enter the promo code.
At the time of membership purchase, you have an opportunity to choose the trial period or date of its activation. This can be any day within 3 months from the date of purchase. As soon as the membership is activated, you can book classes and services. The gift certificate is activated at the moment of entering the promo code and is valid in accordance with the activated membership.
As a new LIFEMOST user you will get 99 AED to pay for you activities within 10 days after the activation date. After a trial period 199 AED will be automatically withdrawn from your account and the subscription will be activated. You can enable or cancel the subscription at any time in the LIFEMOST app.
Right after activating the membership you can book all available activities in the app. This must be done at least 3 hours before the start of the class so that the studio has time to confirm your visit. From 20:00 to 10:00, booking of morning classes and services (until 10 am) is not available. You just choose a class or a service you like and pay for it using funds from your deposit.
Each studio has its own visiting rules, which must be observed by all visitors. Before booking, we recommend that you familiarize yourself with the rules of the selected studio or venue. Be sure to take your ID with you to confirm your booking, get an access card or fill-in in first-visit form. Otherwise a studio may cancel the class and the paid sum will not be returned in this case. You need to come to the class 15 minutes in advance. Latecomers may not be allowed to attend the class, in this case the paid sum will not be refunded either. Some pools may ask you for a medical certificate, it is better to check this before visiting.
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